Courtesy of http://jesperdeleuran.dk/
In today's
workplace, we have to deal with a high volume of email on a daily basis. In fact, the average worker receives almost
130 emails a day. In order to be able to
handle these incoming messages to your increasingly full inbox; here are some
basic guidelines to help you sort through and respond to those many emails:
Proofread every
message
Nothing can
be more embarrassing as having a very obvious spelling mistake in your
email. Always make sure to proofread and
double check your emails before sending.
According to an article in Business Insider, one worker noticed one of their bosses spelling
errors: "One supervisor intended to write 'Sorry for the
inconvenience.' But he relied on his spell-check and ended up writing 'Sorry
for the incontinence.'"
Be direct; include a clear subject line
Many people need to scan through their emails quickly, and
having a clear and direct title in your subject line will help one understand
the purpose of your email. Subject lines
like, "Meeting Time Changed" or "Question regarding your
meeting", are very effective. People
often decide to open emails based on the subject line.
Add the email address LAST
This is a good tip that I had not considered previously. In order to prevent mistakes and to prevent sending
the email before it's ready, include the email of the recipient ONLY when you
are ready to finalize and send the email.
Avoid colored or eccentric fonts
Using an eccentric or a colored
font
may be fun, however it may look unprofessional to those you are emailing. It is best to stick to a traditional font
such as Arial or Calibri in black so it is easy to read and decipher.
Do
not use slang or abbreviations
Using a short cut, such as a "u" instead of spelling out
"you" or "2" instead of "too" can be a nice and
easy way to abbreviate your words, but it's best to keep this between your
family and friends than your co-workers.
Using short cuts such as this can seem unprofessional and even rude to
those receiving your email.
Limit
your exclamation points
Try to limit yourself to ONE exclamation point to express
excitement! If you use too many
exclamation points, you may appear immature or a bit too passionate! As you can see by my example above, it may
come across as odd or overzealous.
Double
check your recipient
Always make sure to check the recipient of your email. Often times your email program may auto fill
an address, and it may not always be the correct one. If an email does not go to the correct
person, it can be an embarrassing situation for yourself, and to the person who
receives the email. Especially if the
email is a private matter.
Make sure to follow these basic tips to ensure your emails are always
composed in a professional manner, and embarrassing situations are avoided.